FAQ'S

At SamxCrafts, the cost of production varies depending on factors like fabric weight, consumption, production location, quantity, and garment construction. To provide an accurate cost estimate, we need specific details about the garment and its construction, as well as the fabric.

You will always receive a proof of your order before it is put into production. We do not print, sublimate, embroider, or otherwise create anything without your express, written approval. Please review your proofs carefully. Look over all the information listed within the proof, review the images carefully, and request changes with anything you are not happy with.

• If you need changes made to your items, please let us know upon receipt of your proof. We cannot be held responsible for mistakes and errors that occur if you have approved production without carefully reviewing your proof information.
• If you do not need changes to your proof, please reply to the e-mail and let us know you approve your proof for production. Remember, we cannot move forward with production until we have received written approval of a proof.

Simple contact inquiries are answered usually with in 24 hours (excluding weekends, holidays, and other closures). More complex inquiries like cut and sew manufacturing or dye-sublimation printing can take up to three days.

At SamxCrafts, estimating order turnaround times precisely requires details about the specific project. Factors like services needed and order complexity play a big role. Generally, it takes about 5–10 days to develop your first sample once we have your fabric and make any needed corrections. Production time is around 2–3 weeks after fabric marking and cutting. Please note, this does not include shipping time.

 Shipping costs depend where you are located.